Be sure that the email address is correctly inputted. … [Read more...]
What do I do if my card expires and I have an outstanding request
You can edit the transaction or change the credit card on your account? … [Read more...]
Can a family or friend decline a request for funds?
No. They cannot. If they choose not to use PayUp Jack and pay you another way, you can still track their payment using PayUp Jack. What’s the point of creating a payment app if you can’t track payments? Simple, go to Transaction Summary and expand the Social Activity … [Read more...]
Can I cancel a request to collect money after I’ve sent it?
TBD … [Read more...]
What if I send my friend a PayUp Jack request to an incorrect email address?
It is very important that you ensure you have the correct email address. If you do not, you will not be able to collect your money. However, you will be able to edit the transaction and update the email address of the friend who didn't receive it. For frequent … [Read more...]
